Bellaire, West University Place unveil new city apps

The towns of Bellaire and West University Place are using smartphone technology to make city services more accessible.

For Bellaire, the city unveiled SeeClickFix Bellaire: a localized job and request management application. Bellaire Community Relations Administrator Cheryl Bright said the app replaces the city’s Resident Request Center and allows residents to report issues or concerns in real time.

“If they see something like a pothole, residents can take a picture of it and send it directly to the correct department they need to go to,” Bright said.

According to Bright, the app should streamline and help promote engagement between residents and city staff. There are also plans to expand the application, if successful, to include an internal work order system.

The app also includes links to the city’s holiday trash and recycling schedule, and can help with lost and found pets, Bright said.

“If you found an animal or lost an animal, it will take you directly to the phone number to call on the app,” Bright said.

The app should not be used for things that pose a threat to public safety or require immediate attention, such as fallen cables or tree branches in the street, which should be reported directly to the city or Bellaire’s non-emergency line. For issues that require a community process, involve multiple departments or non-municipal entities, residents should also contact the city directly.

The Bellaire website also displays a map of current applications.

To download the app, go to bellairetx.gov/seeclickfixbellaire. The application is free on the App Store or Google Play.

West U’s MyWestU app was recently launched in conjunction with the city’s updated website. The app is designed as an extension of the city’s website, aiming to give residents better access to city information.

“We’re hoping to make this a one-stop-shop for residents so they don’t have to open a window browser and try to find things on the website,” West U communications coordinator Bianca Cuccerre said. . “They will be able to do everything from the app itself.”

MyWestU also allows residents to submit service requests and upload relevant photos that could help streamline city services.

“The app really is the best way for residents to stay connected,” Cuccerre said. “In addition to receiving our texts and emails, they can also receive a push notification on their phone. It really gives them the ability to customize how they get their information from the city. »

To download the app, go to www.westutx.gov/1366/MYWestU-App.

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