Ikano Centers continues to develop its meeting place offers in Malaysia and Thailand | Taiwan News

Its shopping centers are the spearhead of forward-looking strategies driven by an omnichannel approach and strategic commercial developments

KUALA LUMPUR, MALAYSIA – Media reach – December 17, 2021 – Ikano Centers, a subsidiary of Ikano Retail, continues to accelerate its omnichannel approach to retailing in the middle of a year marked by the closures of Covid-19 for its shopping center activity. As shoppers begin to return to physical visits, a key priority remains improving its IKEA anchor destinations to adapt to changing consumer expectations.

MyGround at MyTOWN Mall, Decathlon at MyTOWN Mall, Soulmates at Toppen Mall, Multi-storey shopping mall parking development with RoofTopp and McDonalds lifestyle at Ikano Batu Kawan centers (Image credit – Penang Holiao)

With five hangouts in its portfolio – IPC, MyTOWN, Toppen and Batu Kawan in Malaysia, as well as Megabangna in Thailand, Ikano Centers has maintained a healthy 92% rental rate at its malls over the past 18 months. Meanwhile, the group introduced improvements to ensure security, improve the customer experience, drive digital partnerships, and create innovative shopping platforms for customers to connect, engage and learn.

“We are optimistic about our recovery as we see more visitors returning to our centers,” said Adrian Mirea, director of shopping center and mixed operations at Ikano Centers. “To strengthen the shopping experience in our centers, we continue to invest in a sustainable manner in the physical developments of our assets and also in digital platforms to improve the experience of buyers in our centers. All this while ensuring that our centers continue to be safe meeting places for as many people as possible. ”

Ikano Centers has introduced digital innovations aimed at supporting its tenants throughout the closures, while offering its visitors multiple ways to interact with their favorite centers. Initiatives include personal shopper services through GoGet, live broadcasts supported by social commerce, campaigns powered by GrabFood and Foodpanda, and the optimization of its mall apps to facilitate shoppers convenience through ordering services. and collection.

As community-centric shopping destinations, each hangout thrives in sustainable ways, with each development plan designed to meet the needs of the surrounding community:

IPC Shopping Center: Damansara’s Favorite Neighborhood Shopping Center Boosts Family-Friendly Offers

At the heart of Mutiara Damansara, IPC is finalizing the modernization of its facilities to increase convenience, accessibility and family-friendly services to its visitors. With a new escalator to improve circulation throughout the center, it is also improving its family facilities, including family rooms and play areas. Level 2 ‘Funland’ will see more fun and exciting play sets for kids, with a new ‘Playland’ at level G. Families can also enjoy a safe and enjoyable day with new dining options.

MyTOWN Shopping Center: Introducing a New Socializing and Lifestyle Center in the Heart of Kuala Lumpur

Scheduled to launch in December 2021, MyTOWN is excited to introduce MyGround, a vibrant new social hub for its downtown visitors to connect and co-create shared experiences. Over 145,000 square feet of its former department store is being redeveloped into unique retail spaces, with select units created with a flexible model for F&B tenants with built-in layouts to deliver low start-up costs and easier entry into the market mall. In addition to welcoming BookXcess, SSFHOME + and Panda Eyes at the start of the year, the sports brand Decathlon, Puma and a new Adidas store concept will strengthen the sport and athleisure offer. To meet the needs of professionals working at its site, Infinity8, the largest coworking space in South Malaysia, will open its first site in the Klang Valley in 2022.

Toppen Shopping Center: Advocate Social Enterprise with Soulmates, a Flexible Space Booking Platform to Support Small Businesses and Entrepreneurs

To help small businesses in Johannesburg recover from the impact of Covid-19, Toppen introduced Soulmates, a platform that provides fully prepared and flexible spaces that can be booked by the hour or by the day. Designed to be a one-stop-shop solution, Soulmates is ideal for providers of beauty and wellness, fitness and other skill-based services to share their services with clients in a comfortable and professional environment. . The platform is expected to be rolled out to other centers in the Ikano Centers portfolio in the near future.

Developments are also underway for its new multi-storey parking lot, slated to launch in the fourth quarter of 2022. The nine-story structure will not only provide more convenience with more parking spaces, but also introduce new retail additions. in addition to his RoofTopp lifestyle. Toppen is also expected to host Lulu Hypermarket’s first outlet in South Malaysia in 2022, offering an attractive grocery offering for those living in the catchment area.

Ikano Centers Batu Kawan: Presentation of the next phase of its meeting in northern Malaysia with the opening of an F&B drive-thru concept

As part of expanding new retail experiences in the growing township of Aspen Vision City, Ikano Centers recently kicked off the second phase of its mall with the opening of a new McDonald’s drive-through. Over the next few months, KFC, Tealive, and Coffee Bean will be new additions to create a host of convenient dining options across 200,744 square feet of gross leasable area.

Megabangna Shopping Center: Welcoming New Partners Central Pattana (CPN) Plc.

Considered one of the largest shopping centers in Southeast Asia, the Bangkok-based mall is now proud to partner with Central Pattana (CPN) Plc, which recently bought 56% of Siam Future Development Plc. (SF), Ikano Centers’ joint venture partner in Bangkok for the past ten years. Together with IKEA, the new partnership will continue to focus on making Megabangna a safe and enjoyable day for as many people as possible. New tenants include Topgolf, which will bring together exciting entertainment offerings for visitors to eastern Bangkok in the second quarter of 2022.

Focusing all business developments and digital innovation is part of Ikano Centre’s philosophy of putting customers first. “We call our centers ‘meeting places’ because customers come today for the experiences we provide rather than the traditional transactions. After the pandemic, buyers are now more aware, more savvy and have many options to get what they need, “said Arnoud Bakker, Commercial Director of Ikano Center.” This is why we are focusing strongly on the designing a dynamic tenant mix to meet specific needs. We are also constantly on the lookout for new partnerships with tenants, platforms and service providers who can create memorable experiences for our visitors. ”

About Ikano Centers

Ikano Centers is part of Ikano Retail and we create shopping destinations with our IKEA stores. We develop land and invest in homes, offices and other types of real estate to create vibrant destinations where people can live, work and play. Our IKEA-anchored malls create meeting places that are the heart and hub of the community. We are destinations in themselves, offering an all-inclusive experience for every generation. To date, Ikano Centers operates five meeting places under different brands spread across Malaysia and Thailand. To find out more, visit Social media iconIkano Centers.

About Ikano Retail

We’re one of 12 IKEA franchisees, creating a better everyday life for the many people in Singapore, Malaysia, Thailand and Mexico – with plans to open more markets in the years to come. Our IKEA companies offer well-designed Swedish home furniture at affordable prices. Our Ikano Centers, anchored by IKEA, are meeting places in the heart of our communities. With investments in other types of real estate, we are creating destinations where people shop, work, live and play. We are the only franchisee owned by the family of Ingvar Kamprad, who founded IKEA in 1943.


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