Ikano Centers continues to develop its meeting place offers in Malaysia and Thailand

OutReach – December 17, 2021 – Ikano Centers, part of Ikano
Retail, Continues to Accelerate Its Omnichannel Approach to Retail Mid-Year
marred by Covid-19 closures for its shopping center activity. As buyers begin
to return to physical visits, a key priority remains the improvement of its
Destinations anchored at IKEA to adapt to changing consumer expectations.

MyGround at MyTOWN Mall, Decathlon at MyTOWN Mall, Soulmates at Toppen Mall, Multi-storey shopping mall parking development with RoofTopp and McDonalds lifestyle at Ikano Batu Kawan centers (Image credit – Penang Holiao)

With five meeting places under his wallet –
IPC, MyTOWN, Toppen and Batu Kawan in Malaysia, as well as Megabangna in
Thailand, Ikano Centers maintained a healthy 92% rental rate in its stores
centers in the past 18 months. During this time, the group presented
improvements to address security, improve the customer experience, drive digital
partnerships and create innovative purchasing platforms so that customers
connect, engage and learn.

“We are optimistic about our recovery as we
see more visitors coming back to our centers, ”said Adrian Mirea, Ikano Centers’
Director of shopping and mixed-use centers. “To strengthen the shopping experience
in our centers, we continue to invest sustainably in
developments of our assets and also digital platforms to elevate the experience
that buyers have in our centers. All this while ensuring that our centers
continue to be safe meeting places for many.

Ikano Centers introduced digital innovations
aimed to support its tenants throughout the closures, while offering its visitors
several ways to get involved with their favorite centers. The initiatives include
buyers services via GoGet, live broadcasts supported by social commerce, campaigns
powered by GrabFood and Foodpanda, and by optimizing its shopping center applications to
facilitate the convenience of buyers through ordering and collection services.

As community-centric shopping destinations,
every meeting place grows in sustainable ways, with every development
plan designed to meet the needs of the surrounding community:

Mall: Damansara’s Favorite Neighborhood Mall
strengthens its family offers

At the heart of Mutiara Damansara, IPC is finalizing the evolutions of its
facilities to increase convenience, accessibility and family-friendly services
to its visitors. With a new escalator to improve the flow of traffic throughout the
center, it is also improving its family facilities including its family rooms
and playgrounds. Level 2 “Funland” will see more fun and exciting playsets
for children, with a new “Playland” on level G. Families can also enjoy a
have a nice day with new dining options.

MaVILLE Shopping
Center: Introducing a new socialization and lifestyle center in the heart of Kuala

Targeted on
launching in December 2021, MyTOWN is delighted to present MyGround, a new
socialization hub for its downtown visitors to connect and co-create shares
experiences. Over 145,000 square feet of its former department store location is
being redeveloped into unique retail spaces, with select units created with a
flexible model for F&B tenants with integrated amenities to provide low
start-up costs and easier entry into the shopping center market. In addition to
welcoming BookXcess, SSFHOME + and Panda Eyes earlier this year, sports
retailer Decathlon, Puma and a new Adidas store concept will strengthen the
sports and athleisure offer. To meet the professionals who work within its
location, the largest coworking space in South Malaysia, Infinity8 will be
opening their first site in the Klang Valley in 2022.

Toppen Shopping Center: Advocating Social Enterprise with Soulmates, a
flexible space reservation platform to support small businesses and entrepreneurs

To help small businesses in Johannesburg recover from the impact of Covid-19,
Toppen introduced Soulmates, a platform that provides
spaces that can be reserved by the hour or by the day. Designed to be a one stop shop
solution, Soulmates is ideal for beauty and wellness, fitness and other skills based
service providers to share their services with customers in a comfortable setting and
professional environment. The platform is intended to be deployed to other
centers in the Ikano Centers portfolio in the near future.

Improvements are also underway for its new covered car park,
launch planned for the fourth quarter of 2022. The nine-story structure will not only provide
convenience with more parking spaces, but also introduce new additions to retail
in addition to his RoofTopp lifestyle. Toppen is also expected to welcome Lulu
First hypermarket outlet in South Malaysia in 2022, offering a
relevant grocery offer for those living in the catchment area.

Ikano Centers Batu Kawan: Presentation of the next phase of its meeting
place in northern Malaysia with the opening of an F&B drive-thru concept

In agreement with
extend new retail experiences to
growing township of Aspen Vision City, Ikano Centers recently launched phase two
of its shopping center with the opening of a new McDonald’s drive-thru. In the
coming months, KFC, Tealive and Coffee Bean will be new additions to be created
many convenient dining options on a gross leasable area of ​​200,744 square feet

Shopping center: Welcoming new partners Central Pattana (CPN) Plc.

Hailed as one of the largest shopping centers in Southeast Asia, the
mall is now a proud partner of Central Pattana (CPN) Plc, which
recently bought 56% of Siam Future Development Plc (SF), Ikano
Joint venture partner of the Centers in Bangkok for the past ten years. Together
with IKEA, the new partnership will continue to focus on securing Megabangna as
a safe and enjoyable day for many people. New tenant additions include
Topgolf, which will bring together exciting entertainment offers for visitors
in eastern Bangkok in the second quarter of 2022.

At the heart of all commercial and digital developments
innovation is part of Ikano Centre’s philosophy of putting the customer first.
“We call our centers ‘meeting places’ because clients come today for the
experiences that we offer rather than simple traditional transactions. After the pandemic, buyers are now more aware,
more savvy, and have a lot of options to get what they need, ”said Ikano
The commercial director of the Arnoud Bakker Center. “This is why we attach great importance
on designing a dynamic mix of tenants to meet specific needs. We are too
constantly looking for new partnerships with tenants, platforms and
service providers capable of creating memorable experiences for our
visitors. “

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